Refund policy

Refund & Return Policy

Order Policy

All blankets from TheBestBlanket.store are made to order, which means production begins as soon as you place your order. Because of this, we cannot accept cancellations or offer refunds once an order has been placed.

Shipping Policy

Once an item has shipped, it is considered final sale. We do not accept returns or refunds on shipped orders unless the item arrives damaged or defective.

Damaged or Incorrect Orders

Please inspect your order as soon as it arrives. If your blanket is damaged, defective, or incorrect, contact us immediately at contact@thebestblanket.store with photos of the issue, and we’ll make it right.

Non-Returnable Items

We do not accept returns on:

  • Custom or personalized items

  • Items marked as “Final Sale”

Exchanges

We do not offer exchanges, as each blanket is made to order. If your item arrives damaged or incorrect, please contact us so we can arrange a replacement.

EU 14-Day Cooling-Off Period

If you’re located in the European Union, you have the right to cancel your order within 14 days of receiving it. This only applies if the item is unused, in its original packaging, and not customized.

Our Commitment

We are committed to delivering high-quality blankets that you’ll love. Every blanket is woven with care and attention to detail. While we cannot accept returns for a change of mind, rest assured that if something is wrong with your order, we will fix it.

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